DiabeticSith
Member
After a year of going back and forth with the dealership on right front suspension repairs, I decided to give up and just have some peace of mind.
Back story: I purchased in Sept. 2020 a CPO 4th gen 1500. Two weeks after purchase, the RF strut mount and strut failed. 1.5 months later, again. About 3 months after, again. The dealer then decided to replace all front suspension components. The whole front end is new. Middle of this year, the RF goes out again. Early this month, RF again.
After plenty of arguing and general disappointment with the dealer's ability to rectify the issue, I decided to cut my losses and purchase a brand new 2022 5th gen 2500. I'll be picking up the new HD on Saturday since I'm out of the country on a work assignment. Here's a dealer pic of the new family member. I purchased the HD from a different dealer. I'm hoping this will be the last truck I buy for at least 15 years.
Back story: I purchased in Sept. 2020 a CPO 4th gen 1500. Two weeks after purchase, the RF strut mount and strut failed. 1.5 months later, again. About 3 months after, again. The dealer then decided to replace all front suspension components. The whole front end is new. Middle of this year, the RF goes out again. Early this month, RF again.
After plenty of arguing and general disappointment with the dealer's ability to rectify the issue, I decided to cut my losses and purchase a brand new 2022 5th gen 2500. I'll be picking up the new HD on Saturday since I'm out of the country on a work assignment. Here's a dealer pic of the new family member. I purchased the HD from a different dealer. I'm hoping this will be the last truck I buy for at least 15 years.